Footway Group AB, corporate no. 556818-4047, is responsible for personal data and responsible for protecting your personal data. We at Footway are fully dedicated to protecting your privacy. If you have any questions about how we protect your privacy, please email our Data Protection Officer at Storesupport-GB@footway.com.
Deliver orders to you. Send service messages e.g. shipping information. Send you information by e-mail, sms or mail regarding our new products and services. To prevent and detect fraud against either you or Footway - boring but very important. View Footway ads for you when browsing the web. So that you can see our latest products and offers. Find out what you and other customers like. To ensure that we give you what you want and to be able to stay ahead of the competition. Of course, you do not have to give us any of these personal data, but if you do not, you may not be able to buy from the site and you will not be able to get the best possible customer experience. But that's your choice, and we respect it.
What you have said to us, for example, by phone, e-mail or on social media, we use to complete our agreement and to make our service better for you. The information is also used for internal training purposes so that we can continue to improve our service.
What you have bought and what you have saved in your shopping cart is important information for us to be able to sell, provide support and handle returns. To constantly improve our product offer, we use data from purchases and returns in our procurement.
Information you give us when browsing Footway, such as IP address and device type, we use to improve your shopping experience and to prevent and detect fraud against either you or us - boring but very important - and to fulfill our legal obligations to handle information about you.
If you link your Google or Facebook accounts to us, we use them to allow you to easily sign in to our site without having to create a special account.
We will never sell any of your personal information to third parties - such as your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe that this is absolutely necessary for us to do so. However, we share your personal information with the following categories of companies, as an important part of being able to offer our services to you: Companies within Footway Group AB, our partners for e.g. payment solutions, freight and warehouse. Service providers that help us with e.g. development, support, authorities and credit scoring companies that are needed to enable us to deliver what we promise. We may provide third parties with aggregated but anonymised information about and analyzes of our customers, and before we do so we make sure that you cannot be identified through that information. Any disclosure of personal data in connection with full or partial sale of the business will take place according to laws applicable at the time for personal data.
In order to keep you informed about us, your orders and to help you find new products, we can send messages by email and text messages. You can ask at any time to stop sending you marketing messages. Please note that since the Footway consists of a complex network of many different systems, it may take a few days before all systems are updated, so you may be able to receive more messages from us while we process your request. Turning off marketing messages does not mean that we stop sending support messages about your orders, for example.
We also engage in online advertising to keep you informed of what we are doing and to help you see and find our products. Like many other companies, we show Footway ads to you when you visit other websites and apps. We do this using a variety of digital marketing networks and ad slots, and we use a variety of advertising techniques offered by some sites and social networks. The ads you see are based on information we have about you or about your previous use of Footway (such as your search history on the Footway and the content you've read on Footway) or about the Footway ads you've clicked on before.
We keep information about you as long as we have your consent, or as long as we need it to provide you with products and services. If there are reasonable reasons or if we are required to comply with legal requirements, resolve conflicts, prevent fraud and abuse or uphold our general terms, we may also retain some of your personal information even after you have withdrawn your consent.
You have many rights to your personal information. For example, the right to know what we are storing and how your information is used, the right to request the correction of incorrect information, the right to request that we delete your data and the right to object to the local data protection authority (EU national data protection authorities) .
We may change this page from time to time to reflect how we treat your personal information. If we make significant changes, we will clarify this on the Footway website or in other Footway services, or through other contact paths, such as email so that you can review the changes before continuing to use Footway.
By using our site, you agree that the above types of cookies will be placed on your device and that we will have access to them when you visit the site in the future.
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We are always happy to talk to our customers. And in the event that you are not satisfied with something, we are extra grateful if you contact us directly. Hopefully we can help you while giving us an opportunity to improve ourselves Storesupport-GB@footway.com