Do you want to return the product?

You can easily return it without charge and get your money back. So that you can be entirely sure about your purchase, we offer a 365-day returns policy.

1. Put the product in its original packaging and/or then in a plastic bag.
2. Close the bag, attach the return label and contact DHL Express at (https://mydhl.express.dhl) or call 0818 725 725  to book your pickup. When booking, use the Waybill number stated on your return label.
3. When we have received the product, we will refund you.
4. If you want to make an exchange, make a new order on the website.

Shipment time

All products on the website are in stock. When you order on weekdays, we will ship within 24h. You will then receive a tracking number via email. Your parcel will arrive in 1-3 business days.

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Terms and Conditions

For more information about personal data management, integrity and other terms and conditions, see ;General Terms and Conditions.

Customer support

We're open 8-16 all business days

Our warehouses

NB! – Use the returns label when returning items.

Mineralgatan 7
254 64 Helsingborg
Sweden

Williams Väg 13
635 06 Eskilstuna
Sweden

All products shown on the website are stocked in our warehouses, which gives the shortest possible delivery time. If the product does not fit, we welcome returns. In the event of a return please use our returns label.

Suppliers

invoice@footway.com
Footway Group AB
PO Box 1292, 164 29 Kista
Sweden
Org.nr: 556818-4047
VAT: SE556818404701

Press and Investor Relations

Susanne Cederström
ir@footway.com
+46 735 266 098

Corporate Contacts

Daniel Mühlbach, Managing Director
oss@footway.se
+46 735 336 545

Louise Liljedahl, Operations
oss@footway.se
+46 763 168 140

Footway HQ

Victoria Tower, floor 31
Nolsögatan 3
Stockholm, Kista
Sweden