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POWERED BY FOOTWAY
POWERED BY FOOTWAY

Footway Group


Team Footway


Onze filosofie is gebaseerd op de wens om voortdurend nieuwe dingen te leren en dat te delen. Om competentie en ontwikkelsnelheid te versnellen, werken we met crowdsourcing, AI en datagestuurde automatisering - tools waarmee we onze service samen met klanten en leveranciers wereldwijd continu kunnen verbeteren. Vanuit ons kantoor in Stockholm, of waar dan ook met een internetverbinding, werken we aan het creëren van de best mogelijke ervaring.

Wil je ons team komen versterken? Klik hier voor actuele vacatures


Influencers


Samenwerking? Klik hier

Sustainability

E-commerce is the public transport of goods - smart, resource-efficient and sustainable. However, Footway's ambition goes way beyond that. At the core of its business, strategy and vision, Footway is focused on sustainability and on transforming the industry into producing less waste and having lower error rates. By making thier large amount of data on consumer behaviour available to suppliers, Footway indirectly gives consumers impact on which products are produced and hence will be available in the future. Using the quick and clear feedback from from Footway's platform in planning, product development and manufacturing gives suppliers and partners the opportunity to reduce returns, scrap and waste.



Carbon neutral air transport


Our logistics partner DHL works with transparency, minimization of emissions and carbon offsets. Together with DHL Express, Footway invests in climate protection projects in different regions around the world.

Read more at DHL




Reduce scrap


Products returned to Footway undergo rigorous quality control. Only flawless products are sold again and sent to customers. To ensure that other returns and complaints are also taken care of in a sustainable and financially efficient way, Footway sells these products in collaboration with Sellpy. This way the products get a new home. Since the partnership with Sellpy in 2019, we have together saved 300 tonnes of CO2 and 40 million liters of water and sold almost 13,000 pairs of shoes.

Read more at Sellpy




Cardboard recycling


FTI works with sustainable recycling of packaging and newspapers. Through Footway's collaboration with FTI, our packaging is taken care of in a sustainable way. We pay for the recycling of everything we produce and 80% of our packaging becomes new packaging..

Read more at FTI




Creating future optimism among young people


My Dream Now creates meetings and collaboration between education and working life, to help young people find their own ways to work and dreams. Through the collaboration with My Dream Now, Footway contributes to the provision of skills and social sustainability in society. In 2019, 1,793 students have met with coaches and 61% of these students feel more positive about the future and jobs.

Read more at My Dream Now




Increased service life of IT products


Inrego is working with reusing and extending the life of IT equipment. Through Footway's collaboration with Inrego, we increase the lifespan of the IT products we use in our operations. By renovating and reselling, Inrego guarantees at least 1 year longer service life for our old IT products.

Read more at Inrego




Recycling at the office


Returab collects and recycles residual products from offices - paper, hazardous waste, electronics, packaging, glass and metal, etc. Together with Returab, Footway takes care of waste and residual products. By transforming waste into a useful and valuable resource, we reduce our climate footprint.

Read more at Returab



Core values

Customer Satisfaction


  • We always prioritize our customers, and the customer experience.
  • We understand our own influence on the customer experience.
  • We keep our promises.

Continuous Learning


  • We have a positive attitude to changes and new challenges.
  • We respect each other, and we are approachable.
  • We find joy in learning new things.

Companionships


  • We see all internal and external partners as friends - long-term is key.
  • We support the development of our colleagues - both private and professional.
  • We are transparent and open with information as default.

Tech principles

Simplicity


  • We value global structure over local performance.
  • We don’t allow for local exceptions, so that we can optimize on a system level.
  • We control deviations rather than striving for perfect systems.

AI and Automation


  • Never do it twice. We automate everything except customer contact.
  • We monitor our automations and make changes to the algorithm, not the output.
  • By building machines to do the work, we get exponentially more done.

Crowdsourcing


  • With 7.7 billion in the world, external competence trumps in house production.
  • Customer data-driven site and marketing allows efficient mass-testing.
  • Different people solving the same problem yields evolutionary development.

Contact information

Klantenservice


mijnvrienden@footway.nl
0800 345 6010
www.facebook.com/footway

We zijn alle werkdagen open van 9-17 uur


Onze magazijnen


NB! - Gebruik het retourlabel bij het retourneren van artikelen.

Mineralgatan 7
254 64 Helsingborg
Zweden

Williams Väg 13
635 06 Eskilstuna
Zweden

Alle producten die op de website worden getoond, worden op voorraad gehouden in onze magazijnen, wat de kortst mogelijke levertijd oplevert. Als het product niet past, verwelkomen we retouren. Gebruik in het geval van een retour ons retourlabel.

Other contact information

Local administration


Footway NL
VAT: NL 0053465104


Suppliers


invoice@footway.com
Footway Group AB
PO Box 1292, 164 29 Kista
Sweden
Org.nr: 556818-4047
VAT: SE556818404701


Press and Investor Relations


Susanne Cederström
ir@footway.com
+46 735 266 098


Corporate Contacts


Daniel Mühlbach, Managing Director
oss@footway.se
+46 735 336 545

Louise Liljedahl, Operations
oss@footway.se
+46 763 168 140


Footway HQ


Victoria Tower, floor 31
Nolsögatan 3
Stockholm, Kista
Sweden

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